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How do we obtain proof of entry for OAS?
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netriones

Ottawa
13 Posts

Posted - 09/01/2011 :  19:45:13  Show Profile  Reply with Quote
Hello,
My family immigrated to Canada in 2000. Now my parents are over 65 and lived here for 10 years and obtained citizenship.
My father is applying for old age security. He sent a certified copy of passport as a proof of residence. He traveled outside of Canada in 2007 and returned in 2008. However, there's no entry stamp on his passport in 2008. Service Canada is demanding proof of entry. The accepted documents include "Records from Citizenship and Immigration Canada"," Customs declaration". My questions is how do we obtain either of these documents?

Thanks

Moderator

Ontario
11811 Posts

Posted - 09/09/2011 :  16:00:47  Show Profile  Reply with Quote
Hello,

Thank you for your question and situation with us.

Your father can access his 'customs declaration' records from Canada Border Services Agency.

He can request for his Advance Passenger Information/Passenger Name Record (API/PNR) by submitting the CBSAís Travellerís API/PNR Information Request form to:

Canada Border Services Agency
Access to Information and Privacy Coordinator
Leima Building
410 Laurier Avenue West, 11th Floor
Ottawa, Ontario K1A 0L8
Canada

"The CBSA will respond to your request by mail."

For any other immigration records, such as the confirmation of permanent residence, or the record of landing, your father can contact the CIC Call Centre at 1-888-242-2100 and they will be able to access his file if he provides them with personally identifying information.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Theresa
Settlement.Org Team


Heather

Wasaga Beach
1 Posts

Posted - 01/22/2013 :  11:21:30  Show Profile  Reply with Quote
I arrived in Canada in 1957 with my family. I am applying for OAS and need proof if residency. I do not have customs declarations or passports. What can I use to provide proof of residency.

Moderator

Ontario
11811 Posts

Posted - 01/31/2013 :  11:13:50  Show Profile  Reply with Quote
Hello,

Thanks for sharing your question with us.

According to the ServiceCanada website,

quote:
If you were not born in Canada or if you have not lived continuously in Canada since age 18, you must submit proof of legal status in Canada such as citizenship or immigration papers. Also, you must submit a statement of all the dates you arrived in Canada and departed Canada from age 18 to present. You may be asked to provide documents to substantiate this.


One way you can get these type of documents is by requesting your Advance Passenger Information/Passenger Name Record (API/PNR) by submitting the CBSAís Travellerís API/PNR Information Request form to:

Canada Border Services Agency
Access to Information and Privacy Coordinator
Leima Building
410 Laurier Avenue West, 11th Floor
Ottawa, Ontario K1A 0L8
Canada

As noted above, CBSA will respond to your request by mail.

You may want to contact the Citizenship and Immigration Canada (CIC) Call Centre for information on how to obtain any immigration documents that belong to you.

You can find some information on the Citizenship and Immigration Canada (CIC) website.

You will find information on how to request your record of landing or any other necessary documents.

We also suggest that you may want to contact ServiceCanada - OAS Information directly at:

Toll-Free: 1-800-277-9914

for information on what process you should start in your own case.

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org


curious01

San Francisco
2 Posts

Posted - 05/15/2013 :  14:05:42  Show Profile  Reply with Quote
My father-in-law is a Candian citizen, and he is applying for OAS benefits. Service Canada would like proof that he re-entered Canada in Aug 1999. His passport does not contain a stamp/documentation that he entered Canada in Aug 1999 (He was a Canadian citizen at the time, and he was returning from having worked overseas for a few years).

We contacted the CBSA ATIP organization, and they said they do not have records prior to Aug 1, 2000.

Any guidance on how to get this proof / documentation of re-entry?


Moderator

Ontario
11811 Posts

Posted - 05/16/2013 :  13:12:52  Show Profile  Reply with Quote
Hello,

Thanks for sharing your father-in-law's situation with us.

According to the the Information Sheet for the Old Age Security Pension,

quote:

PROOF OF RESIDENCE HISTORY (Refer to question 14 on the application)

If you have not lived in Canada all your life, you must send us certified photocopies of documents that prove your history of residence in Canada. You can use the following documents to prove when you entered, departed or returned to Canada:
- passports;
- immigration records (such as visas);
- customs declarations; or
- other approved documents that can prove your history of residence in Canada.


We have contacted the Service Canada Call Centre, for clarification on what "other approved documents that can prove your history of residence in Canada" means.

According to the Service Canada Call Centre, "other approved documents that can prove your history of residence in Canada" refers to:

quote:

- Airline/Bus tickets
- Departure dates from other countries (documentation requested from the country's border services/immigration department)
- Resident Certificates from other countries
- Letters from religious leaders/employers stating the date you departed the other country or entered/resided in Canada
- School records
- Official contracts such as mortgages, leases, rental agreements
- Census records
- CPP Record of Earnings (to prove you were employed in Canada when you re-entered)
- 3rd Party statements from others such as neighbours, employers, dentist, doctor stating that you re-entered/resided in Canada during those dates



According to the Service Canada Call Centre, there is also the last resort option of getting the Service Canada Processing Centre to provide a "Statutory Declaration". However, this is only a last resort, once all other approved documents or "proofs" have been provided and all other options have been exhausted.

We suggest that you or your father-in-law contact Service Canada directly for more information or to confirm this information.

You can contact them here:

In Canada or the United States, call
English: 1-800-277-9914
French: 1-800-277-9915
TTY: 1-800-255-4786
From all other countries: 613-990-2244 (accept collect calls)

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org


curious01

San Francisco
2 Posts

Posted - 05/20/2013 :  16:41:23  Show Profile  Reply with Quote
The information & your prompt reply is greatly appreciated!

It would be further appreciated if you could expand more on the last-resort option (in case we must resort to it) of providing a "Statutory Declaration". What is involved here? How would we go about getting it? What are the requirements and what are examples of parties that can administer it?

Once again, thank you for your guidance.


Moderator

Ontario
11811 Posts

Posted - 06/21/2013 :  10:02:30  Show Profile  Reply with Quote
Hello,

We apologize for the delay in responding to your additional inquiry.

Unfortunately, as stated above, according to the Service Canada Call Centre, getting the Service Canada Processing Centre to provide a "Statutory Declaration" is really a last resort option. Once all other approved documents or "proofs" have been provided and all other options have been exhausted, it may be possible to get this.

Therefore, it is important that you or your father-in-law contact Service Canada directly for more information on that process in relation to his situation and current circumstances.

They can be contacted here:

In Canada or the United States, call
English: 1-800-277-9914
French: 1-800-277-9915
TTY: 1-800-255-4786
From all other countries: 613-990-2244 (accept collect calls)

I hope this information is helpful. Please let us know if you have further questions and if there is any follow up to your question/situation.

=====
Anna
Settlement.Org Content and Information/Referral Specialist, CIRS
Settlement.Org


   
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