First Steps: An Orientation Package for Newcomers

These videos have information that can help you when you first arrive in Canada.

The videos also have information especially for Government-Assisted Refugees (GARs) in the Resettlement Assistance Program (RAP).

You can watch and listen to the videos in many languages. Select a language and a topic from the lists, below.

First Steps Health - English

 

You can find more detailed information in this handout: First Steps: An Orientation Package for Government-Assisted Refugees. It is available in 22 languages.

Video Contents

Employment

  • Finding a job
  • Getting a Social Insurance Number (SIN)
  • Qualifications and licences

Housing

  • Renting a home or a room
  • Lease agreements
  • Rights and Responsibilities
  • Getting phone, television and mail service

Education

  • English language classes
  • Translation and evaulation of your previous education
  • Enrolling your children in school

Living

  • Meeting people and making friends in Canada
  • Getting used to your new home
  • Children growing up in Canada

Health

  • Getting a Health Card
  • Where to get medicine
  • Emergencies

Services in the Community

  • Banks and shopping
  • Police
  • Public transportation, taxis and driving
  • Community, culture and religion
  • Libraries

Resettlement Assistance Program (RAP)

  • Information for Government-Assisted Refugees (GARs)
  • Interim Federal Health (IFH) Program

This video was produced in 1998.

Last Updated: August 26, 2009

My Settlement