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The Settlement and Newcomer Services Portal

A new way to find the help you need to settle in Toronto!

Working closely in partnership, Community Information Toronto, the YMCA of Greater Toronto Newcomer Information Centre and the Ontario Council of Agencies Serving Immigrants bring you the Settlement and Newcomer Services Portal on the 211Toronto.ca web site.

What is this portal?

The Settlement and Newcomer Services Portal on 211Toronto.ca allows you to quickly find the services that meet your needs as a newcomer to the city of Toronto.

How can I access this portal?

You can access this portal on the web, in person or over the phone.

Using the 211Toronto.ca and Settlement.Org web sites, you can click on "featured searches" to find information about employment, community, social, health and government services that can help you in Toronto.

You can also visit the YMCA Newcomer Information Centre (NIC) in person to receive assistance from staff speaking over 20 different languages. NIC offers extended hours of service and no appointment is necessary - 42 Charles Street East, 3rd Floor, Toronto, ON. Tel: 416-928-6690.

They are open:

Monday to Thursday 9am - 8pm
Friday 9am - 2pm
Saturday 10am - 2pm

Outside of these hours, you can dial 211 on your phone (in Toronto) to get help, 24 hours a day.

Who are the portal partners?

Portal PartnersThe 211Toronto.ca web site is a project of Community Information Toronto. 211Toronto.ca has information about nonprofit, community-based or government organizations that provide a direct service to the public.

The Settlement.Org web site is a project of the Ontario Council of Agencies Serving Immigrants (OCASI). It helps immigrants and refugees find the information they need to start a new life in Ontario, Canada. Settlement.Org has articles, guides, and links to useful web sites and community organizations that serve newcomers.

Click here to use Settlement.Org's Ontario by Region section, to find helpful services and organizations in Toronto.

The YMCA Newcomer Information Centre (NIC) is an information and referral service for newcomers to Canada and home to a settlement resource library and computer lab. NIC offers extended hours of service and no appointment is necessary. Click here to find out more about events at NIC.

United Way of Greater TorontoClick here to use the Settlement and Newcomer Services Portal on 211Toronto.ca.

YMCA Newcomer Information Centre Settlement.Org - Welcome to Ontario 211Toronto.ca

This partnership has been supported by the United Way of Greater Toronto.