How do I complain about a lawyer?
If you feel that your lawyer did not do their job properly or behaved unprofessionally, you can make a complaint to the Law Society of Upper Canada (LSUC).
The LSUC can investigate your complaint and can discipline your lawyer, if necessary.
The LSUC cannot help with every type of complaint. For example, they do not resolve disputes over a lawyer's bills.
If the LSUC cannot help with your complaint, they will try to give you information about other sources of help.
Download a Complaint Form [PDF] and mail it to:
The Law Society of Upper Canada
Osgoode Hall, 130 Queen Street West
Toronto, Ontario M5H 2N6
By Phone or E-mail
You can call the Complaints Department toll-free at 1-800-268-7568.
Their e-mail is: firstname.lastname@example.org
Other Legal Professionals
If you worked with another type of legal professional, you may need to:
For More Information
- Complaining About a Lawyer - This page outlines the role of the Law Society in protecting the public, explains the complaints process and provides a link to an online complaint form.
- Your Lawyer's Bill - Too High? - This page is from the Law Society of Upper Canada to explain what steps members of the public can take if they feel their lawyer's bill is too high.
- Law Society of Upper Canada (LSUC) - The governing body for Ontario lawyers. The Law Society regulates the practice of law in Ontario and protects members of the public when they hire a lawyer.