Can my landlord enter my home?
Yes, in certain situations only. In an emergency, your landlord may enter at any time with no notice.
Usually, your landlord must:
- Send you a note that says why they want to come in,
- Let you know 24 hours before they enter, and
- Come into your home between 8 a.m. and 8 p.m. only
But, if there is an emergency, your landlord can come into your home without letting you know first.
Your rights as a tenant
You have many rights as a tenant. These are explained in the Residential Tenancies Act.
For example, you have the right to privacy. This means your landlord has to let you know that they are coming, most of the time. They also need a reason to come into your home. For example, your landlord may want to come into your home to:
- Fix something or check that things are working (like your oven, fridge or air conditioner)
- Make sure your home is safe (following the laws for safety and standards)
- Show the home to a someone who wants to buy it, or to an insurer or mortgage lender
- Look over your home before the building is turned into a condominium
These are some of the usual reasons that a landlord has for wanting to come into your home. But, your landlord can come into your home for any reasonable purpose.
When you moved into your home, you signed an agreement or lease. Read this document. It explains some of the reasons your landlord can have for coming into your home.
When you move
Your landlord can come into your home to show it to someone who might live there when you move out. In this case, your landlord does not have to tell you in writing before coming in. But they must try to let you know first.
Your landlord can only show your home to another person when:
- You and your landlord have agreed that you will be moving out; or
- You have decided to leave; or
- Your landlord has asked you to leave
Remember, your landlord can only bring another person into your home between 8 a.m. and 8 p.m.
Cleaning your home
In some cases, the landlord cleans your home. Your lease may tell you what day and time they come. Otherwise, they can come into your home without telling you first but only between 8 a.m. and 8 p.m.
In an emergency
Your landlord can come into your home at any time if there is an emergency. An emergency is something unexpected and dangerous, like a fire or flood. In emergencies, your landlord does not have to tell you they are coming in first.
What you can do if your landlord comes into your home illegally
If your landlord has come into your home without permission, you can file an application with the Landlord and Tenant Board.
You can contact a legal clinic or housing help centre for more information. To find help in your area, go to Services Near Me.
For More Information
- A Guide to the Residential Tenancies Act - Explains the most important sections of the RTA. Available in more than 10 languages.
- Landlord and Tenant Board - Provides information about the RTA and to resolve disputes between most residential landlords and tenants.
- What Tenants Need to Know About the Law - Topics covered include rent increases, deposits and other charges, repairs and maintenance, privacy, moving out, and eviction.
- What are my rights as a tenant?
- What are my responsibilities as a tenant?
- What is a Smart Meter? Do I have to get one?
- When can my landlord evict me?
- What can I do if my landlord wants to evict me?
- When do I have to tell my landlord that I am moving out?
- What can I do if the place I rent needs repairs?
- How often can a landlord increase the rent?
- How can I end my tenancy early?
- How do I submit an application with the Landlord and Tenant Board?
- Who does the Residential Tenancies Act (RTA) apply to?
- A Guide to the Residential Tenancies Act
- Maintenance and Repairs - A Guide for Tenants
- Guide to Tenant Rights
- Can your landlord take your stuff?